Lastminute Care & Nursing

Effective Date: 01/03/2026
Website: www.lastminutenursing.co.uk

Lastminute Care & Nursing (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal data when you:

• Visit our website
   
• Enquire about our services
   
• Register for employment
   
• Become a client, staff member or business contact
   
• Communicate with us
   

We process personal data in accordance with:

• UK General Data Protection Regulation (UK GDPR)
   
• Data Protection Act 2018
   
• Relevant Health & Social Care regulations
   

Lastminute Care & Nursing is a health and social care staffing provider supplying temporary and permanent staff to healthcare organisations.

Data Controller:
Lastminute Care & Nursing
15 High Street Neston CH64 9TY

Email: manager@lastminutenursing.com
Telephone: 0151 691 4933

We may collect and process the following types of personal data:

• Name
   
• Email address
   
• Telephone number
   
• Enquiry details
   
• IP address
   
• Browser and device data
   
• Cookie data
   

• Name, address and contact details
   
• Right to work documentation
   
• Employment history
   
• Qualifications and training records
   
• DBS information
   
• References
   
• Compliance and safeguarding records
   
• Timesheets and payroll information
   
• Health information where required for safe deployment
   

• Contact details
   
• Organisation details
   
• Service requirements
   
• Booking records
   
• Invoice and payment information
   

We use personal data to:

• Respond to enquiries
   
• Provide staffing services
   
• Recruit and place healthcare staff
   
• Conduct compliance and safeguarding checks
   
• Manage bookings and staffing requirements
   
• Process payroll and invoicing
   
• Improve our website and services
   
• Send important service communications
   
• Send marketing communications where consent has been given
   

We process personal data under the following lawful bases:

• Contractual necessity
   
• Legal obligation
   
• Legitimate interests
   
• Consent (for marketing communications)
   
• Vital interests (in safeguarding or emergency situations)
   

We may share personal data with:

• Healthcare clients receiving staffing services
   
• Regulatory bodies (such as CQC where required)
   
• Payroll providers and accountants
   
• IT and software providers
   
• Background check providers
   
• Legal or law enforcement authorities where required
   

We will never sell your personal data.

We take appropriate technical and organisational measures to protect personal data, including:

• Secure digital systems
   
• Restricted staff access
   
• Compliance training
   
• Safeguarding protocols
   
• Data retention controls
   

Sensitive healthcare and safeguarding information is handled with enhanced confidentiality.

We retain personal data only for as long as necessary, including:

• Staff records in line with employment and regulatory requirements
   
• Client records for contractual and financial purposes
   
• Website enquiry data for operational follow-up
   

Data is securely deleted or anonymised when no longer required.

Under UK GDPR, individuals have the right to:

• Access their personal data
   
• Request correction of inaccurate data
   
• Request deletion where appropriate
   
• Restrict processing
   
• Object to processing
   
• Request data portability
   
• Withdraw marketing consent at any time
   

Requests can be made by contacting us using the details above.

Our website may use cookies to:

• Improve website functionality
   
• Analyse visitor behaviour
   
• Support marketing activity
   

Users can control cookies through browser settings.

A separate Cookie Policy may also apply.

We may send updates, service information or promotional content where:

• You have given consent
   
• You are an existing business contact and communication relates to services
   

You can unsubscribe at any time.

If you are unhappy with how we process your data, please contact us first.

You also have the right to complain to:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

We may update this Privacy Policy from time to time.
The latest version will always be published on our website.